Terms and Conditions for Business Text Messaging
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Life Within Counseling Group, you may receive messages related to the following (provide specific examples):
Account Notifications
Customer Care
Example: "We have received your information and will be in touch with you shortly regarding services with Life Within Counseling Group.You can opt out at any time by texting "STOP.""
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to Customer Care and Account Notifications.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Customer Care and Account Notifications."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Life Within Counseling Group in the following ways:
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.lifewithin.us/contact
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
Privacy Policy for Text Messaging Services
1. Information Collection and Use
We collect and use the following information for text messaging services:
Mobile phone numbers
Opt-in/opt-out status
Message history
Response data
2. Data Protection
All collected information is secured using industry-standard encryption
We comply with HIPAA regulations and other applicable healthcare privacy laws
Personal health information (PHI) is protected according to federal and state regulations
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
As required by law
With service providers who assist in delivering our text messaging services
With your explicit consent
4. Data Retention
Message logs are retained according to applicable regulations and business needs
Opt-out requests are honored and recorded permanently
5. Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
6. Your Rights
You have the right to:
Access your personal information
Request corrections to your information
Opt-out of messaging services
File a complaint regarding data handling
7. Changes to Policy
We reserve the right to modify these terms and privacy policy
Material changes will be communicated via text message
Continued use of the service after changes constitutes acceptance
8. Compliance
Our text messaging program complies with:
The Telephone Consumer Protection Act (TCPA)
The Campaign Registry (TCR) requirements
CAN-SPAM Act
HIPAA regulations
State and federal privacy laws
9. Contact Information
For questions about these terms or our privacy practices: 501-232-2600 ext 2
Last Updated: 1/16/2025